We live in a digital time, and rightfully so, where everyone is concerned with how their information – both financial and otherwise – is stored and shared. As an online, digital company, we are serious about the security with your personal information.
Regarding your personal details (Name, Address, Phone, Email, Orders etc.) we will never share these with any 3rd party or persons. Your information (excluding your financial information) is stored on our tightly secured local database behind a firewall and an encryption.
When it comes to your financial information, once you submit your payment information and your account is approved, we send it directly to our payment processor: Authorize.Net. We do not retain anything other than the last 4 digits of your CC or last 3 digits of your AHC account number on our local database; meaning, when you submit your payment information online our employees never have access to your payment information. As an extra layer of security, only certain employees even have access to basic account information on our database.
Every time we send over your information to Authorize.Net for payment authorization we only send a token linked to your account which does not contain your payment information.
Your financial information is stored on Authorize.Net in a highly encrypted database and is one of the top premier and proactive companies when it comes to security.
Note: If you only partially sign up and have entered your payment information; our security features do not allow us to access your payment information.
Therefore, if you request we complete your sign up manually using the information in our database you provided, we cannot enter your payment information and you will need to re-enter this information once your account is activated through your personal online customer portal.
This will not double bill you. Your original payment information remains secured with Authorize.Net (this includes any partials sign ups that wish to not sign up right away).
We do everything in our power to protect your information and respect your privacy. Our trust from our customers is paramount to us and we would never do anything to betray that.
If you have questions – feel free to email us at service@wasatchmilk.com or call us and we will get back to you promptly.
